Fourteen days. Full refund. No reason needed.

The policy

If you buy a Quarter Past licence and ask for a refund within fourteen days of the purchase, we refund the full amount, in full, without asking why. This applies whether or not you have activated the licence or used the app.

How to ask

1. Email hello@quarterpast.app with the subject “Refund”.
2. Include the email address you bought with, or your order number, or your licence key. Any one of them is enough for us to find the order.
3. We confirm by reply within two working days and ask the payment provider to process the refund.

The money goes back to the payment method you used. Payment providers usually complete this within five to ten working days; card issuers sometimes take a little longer to show it.

What happens afterwards

• Your licence key is deactivated. The app returns to the state it was in before you bought: you can still open it, read, edit, analyse and export everything you recorded. Only recording new time stops.
• Your record is not touched. It lives on your Mac, not with us, so a refund cannot delete it.
• If you later decide to buy again, you can, at whatever the price is then.

After fourteen days

After fourteen days the purchase is final, but write to us anyway if something has gone wrong. If the app does not work on your Mac and we cannot fix it, we will refund you regardless of the date. We would rather have a former customer who thinks well of us than fifty-four pounds.

Your legal rights

This policy is in addition to your rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013, which are not affected by anything here. Under those rules digital content must be as described, fit for purpose and of satisfactory quality, and you have remedies if it is not.

Who processes the payment

Licences are sold through a payment provider acting as merchant of record, named on the checkout page. Refunds are issued by that provider on our instruction. Your contract for the licence itself is with SeeForth Services Ltd, company number 09793300, and it is us you write to.